FAQ’s

Select the product, then the color, size, and quantity. Click “ADD TO CART.” Submit your contact information, billing, and shipping details to place your order.

An order confirmation email will be sent to the email address you provided when you placed your order. If you have not received an email, this means that your order was not completed or that you provided an invalid email address. If you have any more questions, please contact us.

We make every effort to fulfill orders as soon as they are placed. The products will be delivered within 5-10 working days from the date of dispatch, and estimated delivery times are provided from the moment the order is despatched. In some cases, where the product is provided on a special order of the customer, it may take extra time for processing the order.

Once your order has been dispatched, an email will be sent to the email address you supplied when placing the order informing you that the item is on its way. To track your order, simply click on the tracking number given.

If you have not received a confirmation within 10 minutes, please check your spam, advertising, or another inbox. Please contact our customer support team if you have not received an order confirmation within 10 minutes. They will (re)send you the order confirmation.

Once your order has been placed, it cannot be changed. Please place a new order to add more products. If you wish to change your purchase after it has been sent, you must return the merchandise and place a new order. Please contact us for further assistance.

Unfortunately, you cannot cancel an order after it has been placed. We can usually cancel your order immediately if we detect it early enough.

Yes, with our bank data, this option is also accessible at checkout. In this situation, your order will be held for some time while your money clears into our bank account. The purchase will be shipped the next business day after payment is received.

Maxmyer’s goods are all covered by the standard manufacturer’s warranty.

Yes! We highly suggest you join our site’s email list if you want to be the first to hear about special discounts and amazing deals!

Are you dissatisfied with the product you received or the service we provided? You may always make a complaint by emailing [email protected].