Easy & Hassle-Free
At MaxMyer, we want to make sure you’re thrilled with your purchase. If something doesn’t work out, don’t worry—returning your items is simple and stress-free.
We’ll send you a pre-paid. The cost ($10–$25, depending on size) will be deducted from your refund or credit. Easy and affordable!
Sale/clearance items.
Custom or personalised orders.
Gift cards.
Hygiene-sensitive items (like wraps or shorts).
Sometimes things go wrong, and we’ll make it right. Send photos and details to max@maxmyer.com.au or call 03 9016 3700, and we’ll arrange a repair, replacement, or refund quickly.
Sign in to your MaxMyer account using your registered email.
Navigate to your account dashboard.
Locate and select the order you wish to return.
Choose the "Return Request" option for the selected order.
Select the reason for your return and add any additional notes for the reviewer.
Click "Request Return" to submit your request.
If your return window is still open, your request will be sent for review.
You’ll receive an email notifying you if your return request is approved or rejected.